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Please use this identifier to cite or link to this item: http://lrcdrs.bennett.edu.in:80/handle/123456789/458
Title: Study of Failure of Information Technology Systems at the Internal Revenue Service - Business Systems Modernization Project
Authors: Jain, Palakh
Kumar, Utkarsh
Gupta, Vaishnavi
Jain, Aditya Raj
Keywords: Conceptualizes
Modernization process
Issue Date: 2021
Series/Report no.: http://hdl.handle.net/123456789/701;
Abstract: This case study intends to study the failure of Information Technology Systems at the Internal Revenue Service. It conceptualizes the implementation of a business system modernization process. The systems failure at IRS provides ample lessons on how such fiascos can be prevented in the future. As with a large proportion of IT failures, ‘people’ ssues played an important role in this project as well and were instrumental in the failure.
URI: http://lrcdrs.bennett.edu.in:80/handle/123456789/458
ISSN: 0921-5077
Appears in Collections:Journal Articles_SOM


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