Case Study of the No Power Complaints Processing System at Torrent Power Ltd

Jain, Palakh; Binani, Neharika; Singh, Anshika

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DC Field	Value	Language
dc.contributor.author	Jain, Palakh	-
dc.contributor.author	Binani, Neharika	-
dc.contributor.author	Singh, Anshika	-
dc.date.accessioned	2023-03-23T12:23:18Z	-
dc.date.available	2023-03-23T12:23:18Z	-
dc.date.issued	2020	-
dc.identifier.citation	Jain, P., Asrani, C., Singh, A. & Binani, N. (2020). Case Study of the No Power Complaints Processing System at Torrent Power Ltd. Gedrag & Organisatie. Vol 33, Issue 2, Apr-June 2020	en_US
dc.identifier.issn	0921-5077	-
dc.identifier.other	https://www.doi.org/10.37896/GOR33.02/586	-
dc.identifier.uri	http://lrcdrs.bennett.edu.in:80/handle/123456789/403	-
dc.description.abstract	"Torrent Power, the sole supplier of electricity for Ahmedabad region, is a reputed player in the Indian power sector. With activities encompassing power generation, transmission and distribution, the company is the most experienced private player in Gujarat, India. Torrent power distributes over 10 billion units of power annually to its 1.9 million customers spread over an area of 408 sq. km. in the cities of Ahmedabad, Surat and Gandhinagar. Torrent Power AEC Ltd., is responsible for distribution of power in Ahmedabad. The Ahmedabad region is divided into 4 zones – Ahmedabad city, Naranpura, Amraiwadi and Gandhinagar zone. We studied the system for processing no power complaints at the Narangpura zonal office."	en_US
dc.language.iso	en_US	en_US
dc.publisher	Gedrag & Organisatie Review	en_US
dc.relation.ispartofseries	33;2	-
dc.subject	complaints	en_US
dc.subject	Torrent Power	en_US
dc.subject	process management	en_US
dc.subject	management case	en_US
dc.title	Case Study of the No Power Complaints Processing System at Torrent Power Ltd	en_US
dc.type	Article	en_US
dc.indexed	sc	en_US
Appears in Collections:	Journal Articles_SOM

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